Refund policy

We want you to love your gear. If your order is not right for you, contact us and we will help.

Returns and exchanges

Contact us within 30 days of delivery to request a return or exchange. Items must be unworn, unused, unwashed, and in their original condition.

Before asking you to send anything back, we will first try to find the simplest solution, such as an exchange, replacement, or another way to make it right.

Not sure which size to choose? Email support@wildreinclub.com before ordering and we will be happy to help.

Damaged, defective, or incorrect items

Contact us within 30 days of delivery if an item arrives damaged, defective, or different from what you ordered. Include your order number, a short description of the issue, and clear photos. Once reviewed, we will make it right with a replacement or refund at no extra cost.

Personalized items

Personalized items cannot be returned or exchanged unless they arrive damaged, defective, or incorrect.

Return shipping

For approved returns that are not due to damage, a defect, or an incorrect item, return shipping is the customer's responsibility. We will provide return instructions before anything is sent back.

Refunds

Once an approved return is received and inspected, the refund is sent to the original payment method. Your bank or payment provider may need several business days to process it. Original shipping costs are refunded only when an item is damaged, defective, or incorrect.